Privacy Policy

Last updated: April 6, 2026

Introduction

EchoInk ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and website.

Information We Collect

We collect the following information: Account information (email address, encrypted password) when you register; Audio data temporarily during voice transcription (processed in real-time and not stored on our servers); Usage statistics including word counts and feature usage for quota management; Payment information processed securely through Stripe (we do not store credit card details).

How We Use Your Information

We use your information to: Provide and maintain our voice transcription, text polishing, and translation services; Manage your account and subscription; Track usage quotas; Improve our AI models and service quality; Send important service notifications.

Data Storage & Security

Your account data is stored on secure servers. Audio data is processed in real-time and immediately discarded after transcription — we do not retain voice recordings. All data transmission is encrypted using TLS. We implement industry-standard security measures to protect your information.

Third-Party Services

We use the following third-party services: AI providers (for transcription and text processing) — audio is sent securely and not retained; Stripe (for payment processing); Resend (for transactional emails). Each third-party service has its own privacy policy governing the use of your information.

Cookies & Local Storage

Our website uses minimal cookies and localStorage for: Remembering your language preference; Storing your cookie consent choice; Essential website functionality. We do not use tracking cookies or third-party advertising cookies. You can manage cookie preferences through the cookie consent banner.

Your Rights

You have the right to: Access your personal data; Request correction of inaccurate data; Request deletion of your account and data; Export your data; Withdraw consent for non-essential data processing. To exercise any of these rights, contact us at support@echoink.io.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@echoink.io.